Terms & Conditions
These General Terms and Conditions (T&Cs) including the Privacy Policy govern the offer and sale of products on www.meherkakalia.com.
Please read these T&Cs carefully before ordering any Products on this website. By ordering any of our Products on this website, you agree to be bound by these T&Cs including the Privacy Policy.
Use of Site
Use of this Site, which is owned by MEHER KAKALIA GmbH of Choriner Strasse 85, 10119 Berlin (Company Registered Number: HRB 216532 B) (VAT Number: DE 330256710), is subject to the following legal terms.
Copyright and all other intellectual property rights, in both the content of this Site, including trademarks, names, logos displayed (the “Trademarks”) on this Site are registered and unregistered Trademarks owned by Meher Kakalia ©2024 MEHER KAKALIA GmbH. Except as expressly set out below, all rights reserved.
Content included on the Site may be accessed by you for your own internal non-commercial use only. You may not copy, perform, publish, modify, transfer, create derivative works from, commercially exploit or otherwise use in whole or part any content, software, products or services obtained from this Site.
You may not delete or alter, in part or in whole, any copyright, trade mark, intellectual property or other legal notices from any part of this Site.
You will keep any password assigned to you which permits access to this Site or any part of this Site strictly confidential and shall not divulge it to any other person. Unauthorised use of this Site, including, but not limited to, unauthorised entry into it, misuse of passwords or misuse of any other information, is strictly prohibited.
You may not use this Site in any manner that could damage, disable, overburden, or impair this Site or interfere with any other party’s access to and/or use of this Site.
You may not attempt to gain unauthorised access to this Site, computer systems or networks connected to this Site, through hacking, password mining or any other means. You must not use these facilities to commit or encourage a criminal offence, to insert, transmit or distribute viruses or corrupt data or to send any unsolicited advertisement or other promotional material (that is, “spam”).
You agree that you will not engage in any activities related to this Site that are contrary to applicable laws or regulations. You may not use this Site for any purpose that is unlawful or prohibited by these legal terms.
Unless authorised in writing by MEHER KAKALIA, MEHER KAKALIA expressly prohibits linking of any part of this Site to or from any other Sites (including so-called “deep-linking”).
You are prohibited from using any marks for any purpose including, but not limited to use as meta tags on other pages or Sites on the Internet.
MEHER KAKALIA may terminate your access and use of any part of this Site at any time without notice. By accessing the Site, you warrant and represent to the website that you are legally entitled to do so and to make use of the information made available via the Site.
MEHER KAKALIA makes no warranties, representations, statements or guarantees (whether express, implied in law or residual) regarding the Site.
External Links
External links may be provided for your convenience, but they are beyond the control of the Site owner and no representation is made as to their content. Use or reliance on any external links and the content thereon provided is at your own risk.
Deliveries
MEHER KAKALIA delivers goods by FEDEX internationally and HERMES within Germany.
You will receive an automated shipping email as soon as your order has been processed for send-out with the tracking details and a tracking link.
If you wish to reschedule your delivery, please get in contact with the courier service directly.
Duties
When ordering goods for international delivery, you may be subject to import duties and taxes which are levied once the package reaches your destination country. Any such charges incurred are your responsibility. We have no control over these charges and cannot predict their amount. For further details, please contact your local customs office before placing your order. You are the importer of record and must comply with all laws and regulations of the destination country.
Returns
You have the right to withdraw from the purchase agreement you entered into within 14 calendar days from the day you receive the Goods, or evidence to that fact, without giving any reason. Returns must be communicated in writing. The cancellation period is 14 calendar days; the cancellation period runs from delivery of the good(s), or last good if the order is in multiple parts, or evidence to that fact. The goods must be returned 14 calendar days from the date the cancellation is communicated to MEHER KAKALIA GmbH, or affiliate. MEHER KAKALIA GmbH aim to process all returns within 48 hours of receiving your order back. Whilst it may be sooner, please allow up to 5 calendar days during sale periods. MEHER KAKALIA GmbH, or affiliate, is not obligated to issue any refunds if the goods are received later than 14 calendar days from the written communication of the cancelation of an order. Orders must be returned in one shipment and the return pro-forma invoice included in your parcel.
MEHER KAKALIA GmbH is not liable for any returned goods which are not returned correctly. The return address is:
Meher Kakalia GmbHc/o MOODJA
Leipziger Strasse 20
14612 Falkensee
Germany
Tel: (0049) 30 - 54836771
Returns received after the 14 day time frame will only be accepted at the discretion of MEHER KAKALIA. A discount code over the value of the returned item(s) will be issued automatically as soon as the return has been approved. The discount code will be valid for 1 (one) year from the time it has been issued.
MEHER KAKALIA GmbH will not accept returns for any items that have been worn, exposed to damaging elements or if the MEHER KAKALIA GmbH tags have been removed. Returns that are soiled or damaged through wear and tear may not be accepted for a refund or exchange. Should an item be received by you in a damaged state or without tags, we ask you contact us immediately. We strongly recommend that products are checked thoroughly before they are tried on or any tags or packing are disposed of.
All shoes should be tried on a carpeted surface and kept in protective dust bags provided until you are certain you are keeping them.
The original MEHER KAKALIA shoe box is considered a part of the product and shoes returned without it may be sent back to the customer.
Please be aware that international customs duties and sales taxes are NOT refunded for shipments outside the European Community (EU). If you are located outside the EU you will be required to pay additional taxes and duties on exchange items.
While we are unable to exchange items for alternative styles and colours, we are able to assist by ensuring a smooth return and full refund, and then provide assistance with placing a new order for the preferred item. Please note any duties and taxes will be incurred again as per exchanges.
All undamaged, correctly returned products will be credited to the original purchaser’s account excluding delivery charges.
Sales Items
Discounted items are not eligible for a refund. A voucher code over the sales price will be instead issued on reception of returned sales items.
Pricing Policy
Customers will be charged in USD or EUR depending on which region their shipping country falls under. For those customers with payment methods not denominated in these currencies, the final price paid will depend on the exchange rate on the day the purchase has been made. The region the website will be viewed in depends on your location and your IP address.
Any promotion code issued to you cannot be transferred onto a new order and we do not offer cash or store credit alternative. The conditions of use relating to any discount code will be related at the time of issue.
While we provide our pricing guidelines, which we at MEHER KAKALIA will follow business wide, we are not responsible for the prices they may decide on. We are therefore unable to price match any retailer.